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Privacy policy

This policy explains how Mombby processes your personal data through the website mombby.gr, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek law.

Data controller

  • Name: Mombby
  • Address: Αθήνα
  • Phone: +306946229559
  • Email: info@mombby.gr

Data we collect

  • Information you give us when you contact us or fill in a form (name, email, phone, message).
  • Order details: name, shipping and billing address, email, phone and the contents of your order.
  • Account details, if you create an account in the shop.
  • Technical browsing data (for example IP address and browser type) recorded by the server for the security and operation of the website.
  • Usage statistics through cookies or similar technologies, only if you accept them (see our Cookie policy).

Purposes and legal basis

  • Replying to your requests and messages: legitimate interest and pre-contractual steps (Article 6(1)(b) and (f) GDPR).
  • Processing and shipping orders and issuing invoices: performance of a contract and legal obligation (Article 6(1)(b) and (c)).
  • Security and proper operation of the website: legitimate interest (Article 6(1)(f)).
  • Statistics and advertising measurement: your consent (Article 6(1)(a)), which you can withdraw at any time.

Who we share data with

We do not sell personal data. Data may be shared only with service providers acting on our behalf, such as our hosting and email provider, payment providers and carriers, and with public authorities where required by law. If a provider is located outside the European Economic Area, the transfer is made with the safeguards required by the GDPR (for example standard contractual clauses).

How long we keep data

We keep data only as long as needed for its purpose. Contact messages are deleted once the request is completed, unless we are in an ongoing relationship. Tax documents are kept for the period required by tax law.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw your consent. To exercise them, contact us at info@mombby.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Security

We apply reasonable technical and organisational measures, such as an encrypted connection (HTTPS) and restricted access to data, to protect it against loss or unauthorised access.

Changes to this policy

We may update this policy. The current version is always available on this page.

Last updated: 16/10/2026